TEDDY BEAR CLOTHES SIZE AND FIT

1. SIZE/FIT:- Teddy bear clothes, shoes and accessories by Build your Bears Wardrobe™ are compatible with bears from Build a Bear Workshop™, The Bear Factory™, Teddy Mountain™ and many more make your own teddy bears of 15-16 in (38-40 cm).
2. AGE SAFETY:- All Build your Bears Wardrobe™ products are labelled unsuitable for under 3s due to small parts and a choking hazard. All products also carry the CE Mark, complying with Directive 2009/48/EC. 
3. BEAR MODEL:- The bear modelling our teddy bear clothing is 'Curly Teddy' a 15in (38 cm) teddy bear from Build a Bear Workshop™. Bear is NOT included with the bear clothing. We are not affiliated to Build a Bear Workshop in anyway.

1. SHIPPING TIME:- We dispatch daily Monday-Friday. Most orders are dispatched within 24 hours, provided the order is placed before 12:00 Noon GMT.

2. Our standard carrier Is ROYAL MAIL, for larger boxes we use UPS.

• Q: How quickly will I receive my order?
A:.  We post Mon-Fri. Delivery estimates are based upon a 1-2 working day dispatch time, this is an estimate and not a guarantee.  Once order has left us arrival will be approx. 2-3 days for most of the British Isles and Ireland.

• Q: How do I pay for my order?
A: Like all good retailers, we have a secure (SSL) Payments Solution for Credit Card payment, and also accept PayPal as payment.
Additionally, you can also give your payment details over the phone, call us on :- 0333 050 1983
Please 'bear' with us, you will talk to a real person working in the Build Your Bear Wardrobe Ltd. office!

Returns and Refunds

You have the right to cancel the contract (advise us of your wish to return goods via email at enquire@buildyourbearswardrobe.com) at any time up to '30 days starting the day after delivery'.

Please return to the address below:-

Returns Dept.
Build Your Bears Wardrobe Ltd
85 Limpsfield Road
Warlingham
Surrey 
CR6 9RH

Enclosing your details and the reason for returning the item.

We are happy to refund the cost paid on your invoice. This does not include any charge for return P&P incurred.