TEDDY BEAR CLOTHES SIZE AND FIT

  1. SIZE/FIT:- Build your Bears Wardrobe™ teddy bear clothes and accessories are a compatible fit for Build a Bear Workshop™, The Bear Factory™, Teddy Mountain™ and many more make your own teddy bears of 15--16in.
  2. AGE SAFETY:- All Build your Bears Wardrobe™ products are labeled unsuitable for under 3's due to small parts, choke hazard! Also Carry the CE Mark, compiling with Directive 2009/48/EC. 
  3. BEAR MODEL:- The bear modeling our teddy bear clothing is 'Curly Teddy' a 38cms (15in) teddy bear from Build a Bear Workshop™. Bear is NOT included with the bear clothing. We are not affiliated to Build a Bear Workshop in anyway.
DELIVERY INSTRUCTIONS
  1. SHIPPING TIME:- We dispatch daily Monday-Friday. Most order dispatched within 24 hours, if the orders are placed before 12:00 Noon GMT.
  2. Our standard carrier Is ROYAL MAIL, for larger boxes Parceforce and UPS

Q: How quickly will I receive my order?
A:.  We post Mon-Fri. Delivery time is estimated on 1-2 working day dispatch, this is an estimate and not a guarantee.  Once order has left us arrival will be approx. 2-3 days for most of the British Isles and Ireland.

Q: How do I pay for my order?
A: Like most good retailers, we have a secure (SSL) Payments Solution for Credit Card payment, and also accept PayPal as payment.
You can also give your payment details over the phone, call us on :- 07956 457 613.
Please 'bear' with us, you will talk to a real person working in the Build Your Bear Wardrobe warehouse office!


Returns and Refunds

You have the right to 'cancel' the contract (advise us of your wish to return goods) at any time up to '30 days starting the day after delivery'.

Please return to the address below:-

Returns Dept.
Build your Bears wardrobe Ltd
85 Limpsfield Road
Warlingham
Surrey. CR6 9RH

Enclosing your details and the reason for return.

We are happy to refund the cost paid on your invoice. This does not include any charge for return P&P incurred.